about us

Tyler Carpet Cleaning is the king of clean! We have been proudly serving the folks of Tyler, Texas and surrounding East Texas areas for over 20 years. If it has to do with looking and smelling fresh in your home we have you covered.

our staff

  • JD Patty
      JD Patty Technician

      Meet our Technician, JD. JD has been with Nortex for 3 years. He is IICRC Certified for Carpet and Water damage. JD Is happily married with 3 kids and 1 on the way. JD is a stand up Technician, he never turns away a job no matter how big or small. He has served as Sargent in the Texas Army National Guard as a diesel mechanic for 11 years. One of his favorite things about working for Nortex is getting to meet people from all of the world and different cultures. JD is enjoys working in his yard and playing with his kids!

    • Crystal Warren
        Crystal Warren Technician

        Meet our Technician, Crystal. Crystal has been cleaning carpets since she was 17. She happily Married and has 4 kids and 3 bonus kids. Crystal works our vending company Monday- Wednesday and fills in when she is needed during our busy summer months or when our other technicians are off for the day. She enjoys being outside, riding horses, and taking care of her family. Crystal is a perfectionist in every detail of her work, No dirt left behind with this girl!

      • Matt Lamott
          Matt Lamott Technician

          Meet our Technician, Matt. Matt is our newest technician, he makes up for his experience with his youth and eagerness to step up to any challenge. Matt is married and has 1 daughter and another one on the way. A Tylerite Matt graduated from REL in 2015. He enjoys staying in shape and going to the gym with his wife. He goes on walks and to the park with his daughter in his spare time. Fun fact about Matt is that he has been competitive swimming for 12 years.

        • Terry Marshall
            Terry Marshall Technician

            Meet our Technician. Terry has been with Nortex for 5 ½ years. He is IICRC Certified for Carpet and Water damage. As our most experienced technician, Terry goes above and beyond in customer services. There is no job he can’t handle. Although Terry is not married he does have a longtime girlfriend and 2 bonus kids. Terry is a lifelong resident of East Texas. In his free time he enjoys working on classic cars.

          • Heidi Walker
              Heidi Walker Office Manager

              Meet our Office Manager. Heidi has been managing the office for 9 years and has been around carpet cleaning since the start of the company. Heidi is married with 4 kids who enjoy taekwondo and other sports here in Tyler. With her knowledge in carpet cleaning and business she has shared in helping expand the company to what it is today. Some of her hobbies include traveling with her husband and kids, Sewing and crafting for her nieces and nephews for special occasions. Heidi deals with everything from marketing to payroll if you have a problem she has a solution call her today!

            • Jason Wise
                Jason Wise General Manager

                Meet our General Manager. Jason has been the managing Nortex Restoration for 10 years and has been cleaning carpets since he was 15 years old. Jason is married and has 3 kids who are in a wide variety of sports and activities here in East Texas. He has several IICRC certifications in Fire, Water, and Mold Remediation, as well as carpet and tile cleaning. Jason is your go-to guy with the nickname MacGyver, as he can fix almost anything. Some of his hobbies include hunting, fishing, and going out with his family on the boat.